nutraCoster 2.1 Installation Issues
applies to: nutraCoster 2.1
Here are solutions to several common installation problems.
Issue | Resolution |
Setup hangs while installing a font file. |
Restart the computer and run Setup again. If this does not work, use Task Manager to end one or more of the following processes:
|
Visual FoxPro Support Library is not found. | Run Setup or Netsetup on the computer. There are a number of system files that need to be installed. |
"File Access Denied" or "Cannot Update the Cursor" messages. | These are permissions issues. The user must have Full Control privileges for both the \COSTER folder and the \COSTLOC folder. |
"File Access Denied" for a file in the TEMP folder. | This message is from Kaspersky Anti-Virus. You must list nutraCoster as a trusted application. Here is a link to Kaspersky support. The nutraCoster executable is COSTER.EXE in the COSTER folder. The stockCoster executable is COSTINV.EXE in the COSTER folder. |
"Error 1 - File Does Not Exist" for a file in the TEMP folder. | Make sure the Hidden attribute is not set for the TEMP folder. |
Virus warnings. | AVG Anti-Virus software mistakenly identifies 2 nutraCoster files as viruses. These files are small utilities used by nutraCoster, and are not viruses. Ignore the virus warnings. Do not allow AVG to delete these files. |
"Installation Aborted - Internal Error" or "Corrupt Installation Detected" errors. |
Environment variables TEMP and/or TMP either:
|
"Installation Aborted - Internal Error" or "Corrupt Installation Detected" errors. |
VBScript is disabled or not registered:
|
"msvcrtXX.dll" cannot be opened. | Make sure the Windows account TrustedInstaller is the owner of this file, and that TrustedInstaller has Full Control permissions for the file. |